verizon cell phone company

The LG EnV Touch is fairly new in the Verizon Wireless phone lineup. First released in early summer 2009, the phone has held its own. For Verizon customers wanting easy access to e-mail, Word, and other business and home computer type programs, the smart phones including Blackberry and various other makes, are very pricey. It costs at least thirty dollars a month just to have the smart phone activated…and that does not include an unlimited data package for e-mail and internet use on the phone. Therefore, it is worthwhile to investigate Verizon’s high tech basic phone options.

Out of Verizon’s regular cell phones, the LG EnV Touch takes the cake. It has not only a fully-functioning touch camouflage, but also a convenient clamshell design with full QWERTY keyboard. The attached QWERTY keyboard does make the phone a bit heavier than other touch screen models, but it is great for texters. The keys are nicely spaced apart and the fabricate is very user-friendly. The EnV Touch has several stand-out features. In addition to full-spectrum Bluetooth capabilities, it has a document viewer which is great for business people and students. Though Word and PowerPoint documents cannot be edited from the document viewer, they are still downloadable from a computer to the phone. Extra memory from a card may be needed for adding on multiple large documents. Students can spend the document viewer to look over class PowerPoints, while businesspeople can use the viewer to practice presentations and view quarterly reports. The document viewer supports at least the file types .doc, .xls, .ptt, and .pdf . LG’s EnV Touch is currently the only basic phone offered at Verizon with a document viewer-making it the closest thing to a lustrous phone without paying the much higher price. Also, with a smaller unlimited data ticket ($9.99 a month) than a sparkling phone ($44.99 a month), users can surf the web, access e-mail, and listen to music. The touch conceal is easy to use with zoom in and out features as well as a scroll panel to allow for full viewing of web pages. Shortcuts to Facebook, Myspace, and other favorite websites can be placed on the phone’s main cloak.

Adding to EnV Touch’s features are a drawing pad, notepad, and notebook. A notepad icon can be added to the main touch screen. It displays notes and memos at a glance. The larger notebook, found in the tools section of the phone menu can fill much larger notes. Continuing, the 3.2 mega pixel camera is not dreadful. It has enhanced photo features to perfect images. Also, the touch screen camera mode allows the user to take a photo from multiple angles.

Music listening is a breeze on the EnV Touch. The side of the phone’s headphone jack fits all standard headphones. Many cell phone models need some sort of adapter for music because the headphone jacks are too small for standard headphones. Using a memory card, the phone can hold all kinds of music files. Video viewing and making is also accessible through the phone’s multimedia section.

Overall the LG EnV Touch should be rated a 4.8 out of 5 stars. As with all touch screen phones with only a touch-lock screen feature, dialing contacts can happen accidentally.

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Think about something, do you understand all of the charges on your telephone bill? Do you understand why you be charged for certain things at all? Well I am about to give all of you basic Verizon telephone customers a real shock. You will be charged for NOT using your phone.

You may think that I am kidding, but Verizon wireless has decided that all of its basic telephone customers will be paying if they do not utilize Verizon’s long distance service. The charges will be around $2.24 depending on where you live.

Now while I have no problem with any company charging a customer a legitimate, reasonable ticket for a service that a customer ordered, I have a real spot with a company who is charging a customer who is NOT using a service. It really doesn’t matter to me that they previously notified the customer that they would be charging them the fee. Nor does it matter to me that they think that they are justified, a fee for NOT using something is simply atrocious.

Now here is Verizon Wireless’ company line on the charge, they say that the reason that the charge is “necessary”, is because they have to preserve the lines in region should these customers want to expend them, therefore if they don’t they have to charge these customers so they carry a small part of the burden. Now, excuse me, but the lines are there and will be there for all customers to use, so this fee still doesn’t make any sense. To me, it just smacks of greed.

Here are a few facts on Verizon, in the past year, lthe company made $88.1 billion dollars, which was up 26.8% from 2005. It is a company that is doing very well, and could do well in the public relations department by not penalizing its customers, the very people who put the dollars in the pockets of its shareholders by not making decisions such as this.

It is not necessary, telecommunications companies, to charge customers who are not using your lines. If you do, you are wrong, and please do not insult us by telling us that because you have to have the lines there “just in case” customers might want to use them because it is simply not true. You have them there because you gaze the profitability in the telecommunications industry. But this charge is truly a cheap way to go, the only thing that it causes is ill will. It goes against every ethical business concept.

I personally am not a Verizon residential customer, if I was I wouldn’t be one for long. I am however a Verizon cell phone customer and if this policy isn’t changed, I just might have to find a company who can ethically do business with its customers.

source: http://investor.verizon.com/news/view.aspx? NewsID=813

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